Frequently Asked Questions

Questions Smart Business Owners Ask Before Investing In Marketing

Working Together

What does a digital marketing agency actually do?

A digital marketing agency helps businesses grow their online presence through strategy, branding, websites, content marketing, email marketing, and social media.

At The Holistic Marketing Agency, we take a strategic approach - ensuring that every part of your marketing works together rather than operating as separate tasks.

How do I know if I need a marketing agency?

Many businesses reach out when:

  • their marketing feels inconsistent

  • they’re unsure where to focus their efforts

  • they want to improve their website or branding

  • they want a more structured marketing strategy

If your marketing feels scattered or overwhelming, working with a marketing strategist can help create clarity and direction.

Do you work with businesses outside Australia?

Yes. While many of our clients are based in Australia, we also work with businesses internationally through remote collaboration and online strategy sessions.

Services & Pricing

How much does digital marketing cost?

Marketing investment varies depending on the services required.

For example:

Brand design projects typically start from $1,600
Website builds start from $2,500
Marketing strategy sessions start from $100 per hour

You can request our full services and pricing guide through our website.

Do you offer custom marketing packages?

Yes.

Many clients require a combination of services such as branding, website design, and ongoing marketing support. We tailor projects based on each business's stage and goals.

Do you offer payment plans?

For larger projects such as website builds or branding packages, payment plans can be arranged.

Project Process

What happens after I book a consultation?

During the consultation we discuss your business, current marketing, and goals.

After the call, we provide recommendations and outline potential next steps if we decide to work together.

How long does a website project take?

Most website builds take between 4–6 weeks, depending on the size of the site and how quickly content and feedback are provide.

Do you write the website copy as well?

Yes.

We provide conversion-focused copywriting designed to clearly communicate your brand and guide visitors toward taking action.

Marketing Strategy

What is a marketing strategy and why do I need one?

A marketing strategy outlines how your business attracts, engages, and converts customers.

Without strategy, marketing often becomes reactive and inconsistent. With strategy, every platform and campaign supports a clear business goal.

Do I need to be active on every social media platform?

No.

In most cases it’s better to focus on one or two platforms that are most relevant to your audience, rather than trying to maintain a presence everywhere.

Is email marketing still effective?

Yes, email marketing consistently delivers one of the highest returns on investment of any marketing channel.

It allows businesses to communicate directly with their audience and nurture long-term customer relationships.

Technical Questions

What platforms do you build websites on?

We primarily work with Squarespace, Shopify, Wix, and WordPress, depending on the needs of the business.

Can you help fix or improve my existing website?

Yes.

Many clients come to us for website audits, technical fixes, and SEO improvements before committing to a full redesign.